General Policies

Obelay has warehouses in several countries. We aim to ship from the warehouse closest to the country of your order. 

Obelay ships to all major North American & European countries as well as Australia & New Zealand. 

We do not ship to the following Counties 

  • North Korea, Iran, Sudan, Syria, Cuba 

Order Cancellations

Any order can be cancelled within 24 hrs of placement. Once an order has entered processing it is ineligible for cancellation and must be returned to receive a refund. 

Processing & Shipping Times

All orders have an average processing time of 3-4 business days.

Our items generally arrive in 14-20 business days. 

In rare occasions, orders may take up to 35 days. 

If you do not receive your order in the first 20 days please contact our customer service team for assistance.

We thank you for your cooperation!